TERMS & CONDITIONS

Welcome to Marunnu. By accessing or using our website and purchasing products through our website, you agree to be bound by these Terms & Conditions.

Please read these Terms & Conditions carefully before using our website or placing an order.

1. Eligibility to Purchase

Anyone may purchase products through our website, subject to these Terms & Conditions and applicable laws and regulations.

By placing an order, you confirm that the information provided by you is accurate and complete.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, ingredients, and other product information displayed on our website are accurate.

However, product images and descriptions may vary slightly from the actual product due to packaging changes, manufacturing variations, photography, screen settings, or other factors.

Such variations do not necessarily indicate that the product is defective or different from the product ordered.

3. Product Prices

All product prices displayed on our website are stated in Indian Rupees (INR).

Unless otherwise stated, the prices displayed include applicable GST and taxes.

We make reasonable efforts to ensure that pricing information displayed on the website is accurate.

Pricing Errors

In the event of an inadvertent pricing error, we reserve the right to correct the error.

If an order has been placed based on an incorrect price, we may contact you regarding the correct price or cancel the affected order, as applicable.

If the order is cancelled due to a pricing error, any applicable payment made for the cancelled order will be refunded.

4. Product Availability

All products are subject to availability.

An order will be considered accepted when the requested product is available and the order can be fulfilled.

If a product becomes unavailable after an order has been placed, we may cancel the affected order and provide a refund for the amount paid for the unavailable product.

5. Order Cancellation by Marunnu

We reserve the right to cancel or reject an order in certain circumstances, including but not limited to:

  • Product unavailability
  • Pricing or listing errors
  • Incorrect product information
  • Suspected fraudulent or unauthorized transactions
  • Orders that appear to involve misuse of the website
  • Any other circumstances where the order cannot reasonably be fulfilled

If an order is cancelled after payment has been received, the applicable amount paid for the cancelled order will be refunded.

6. Customer Information

Customers are responsible for providing accurate, complete, and current information while placing an order or using our website.

This may include information such as:

  • Name
  • Delivery address
  • Contact number
  • Email address
  • Payment or order-related information
  • Any other information required to process and deliver an order

Marunnu will not be responsible for delivery or order-related issues resulting from incorrect, incomplete, or inaccurate information provided by the customer.

7. Acceptable Use of the Website

You agree to use our website only for lawful purposes.

You must not misuse, damage, disrupt, interfere with, or attempt to gain unauthorized access to any part of the website, its systems, or services.

You must not use the website for any unlawful, fraudulent, abusive, or unauthorized purpose.

8. Fraudulent Orders and Activities

Fraudulent orders, unauthorized transactions, false information, payment abuse, or any other activity intended to deceive or cause loss to Marunnu are strictly prohibited.

Marunnu reserves the right to cancel orders, restrict access to the website, or take other appropriate action where fraudulent or suspicious activity is identified.

9. Intellectual Property

All content available on the Marunnu website, including but not limited to:

  • Website design
  • Logo and brand elements
  • Product photographs
  • Text and descriptions
  • Graphics
  • Images
  • Website content
  • Other original materials

is owned by or used by Marunnu with appropriate rights and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, transmit, sell, or otherwise use our website content, logo, photographs, or other materials without prior written permission from Marunnu.

10. Customer Reviews

Customers may be permitted to submit reviews, feedback, comments, or other content relating to products purchased or experienced through our website.

When submitting a review, you agree that the content should be genuine, relevant, lawful, and not misleading or inappropriate.

Reviews must not contain:

  • Offensive or abusive language
  • False or misleading information
  • Fraudulent content
  • Illegal or harmful material
  • Content that violates another person’s rights
  • Promotional or spam content

Marunnu reserves the right to remove or reject reviews that are inappropriate, offensive, misleading, fraudulent, or otherwise unsuitable for publication on our website.

11. Third-Party Links and Services

Our website does not currently provide third-party links or third-party services as part of the website’s services.

If this changes in the future, the relevant terms may be updated accordingly.

12. Ayurvedic Product Disclaimer

Products sold through Marunnu may include Ayurvedic products.

The information provided on our website about Ayurvedic products is intended for general informational purposes and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

Please refer to our Ayurvedic Product Disclaimer for detailed information regarding the appropriate use of our Ayurvedic products.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Marunnu shall not be liable for any indirect, incidental, special, consequential, or other losses arising from or related to the use of our website, products, services, or inability to access or use the website.

Marunnu shall not be responsible for circumstances beyond its reasonable control, including issues arising from third-party delivery services, communication networks, technical failures, or other unforeseen circumstances.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

14. Force Majeure

Marunnu shall not be held responsible for any delay, failure, interruption, or inability to perform its obligations where such delay or failure is caused by circumstances beyond our reasonable control.

Such circumstances may include, but are not limited to:

  • Natural disasters
  • Floods
  • Fire
  • Epidemics or pandemics
  • Government restrictions
  • War or civil unrest
  • Strikes or industrial disputes
  • Transportation disruptions
  • Internet or communication failures
  • Courier or logistics disruptions
  • Other unforeseen circumstances beyond our reasonable control

Where possible, we will take reasonable steps to minimize the impact of such circumstances.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

16. Jurisdiction

Any dispute arising out of or relating to these Terms & Conditions, the website, or products purchased through the website shall be subject to the jurisdiction of the competent courts in Kozhikode (Calicut), Kerala, India.

17. Changes to These Terms & Conditions

Marunnu reserves the right to update, modify, or revise these Terms & Conditions from time to time.

Any changes will become effective when the updated Terms & Conditions are published on our website, unless otherwise stated.

We encourage customers to review this page periodically to remain informed about the applicable Terms & Conditions.

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